MX Protect

Detect gaps where revenue is lost upstream and down. Why pay beyond what you charge?

Processes that produce energy consumption invoices are complex – often with many independencies. It is almost impossible, even in the most mature of businesses to avoid processing exceptions. 

 

Reducing and managing exceptions is the key as bill errors can result in a range of negative impacts including loss of revenue, brand reputation damage, Energy Ombudsman complaints and associated costs, unsatisfied customers and higher churn.

Features

Fast reconciliation that can be carried out while billing systems are in operational use, that can be carried out while billing systems are in operational use.

Validate retail bills utilising verified market data to ensure the accuracy of bills and to confirm that invoices are produced for all energy consumed.

Bill reconciliation is a proven tool designed to identify areas of revenue leakage or overcharging.

Independent data validation to ensure billing is accurate and revenue is maximised.

Automated processing of files and reconciliation to reduce manual handling.

Powerful reporting tool and dashboards to show reconciliation progress, team efficiency and average handling time.

Protect Your Bottom Line

Protect your bottom line with the only Australian software products that are dedicated to revenue leakage in the Utilities industry, we don’t think you will want to miss out on finding what belongs to you.
Reduced cost-to-serve

Increased efficiencies by minimising manual reconciliation processes.

Improve financial performance

Improve bottom-line performance by preventing revenue leakage.

Customer advocacy

Improved bill quality is a driver for prompt payment, improving brand loyalty and decreasing Ombudsman involvement.

Long-term business improvements

Drives accuracy and quality improvements over time by addressing root cause issues identified.

How it works

MX Protect logically tests bills utilising verified market data to ensure the accuracy of bills and to confirm that invoices are produced for all energy consumed.

 

#1 Aggregate

Draw together historical data from multiple sources to provide a solid history for exception analysis.

#2 Detect

Scan current data against historical patterns to identify leaks up & down-stream.

#3 Reveal

Exposed revenue leakage and overcharging. Discover gaps highlighting underlying issues and to potential write-offs.

#4 Resolve 

Adjustments raised to billing engine. Network adjustments auto-raised upstream. Internal tickets raised for system improvement.

Call us today & talk to a member of the brave crew to find out how we can help you.

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