Retail Solution
Ensure data integrity and reduce manual effort to make your billing operations more efficient and profitable.
Overview
From onboarding and compliance to managing meter-to-cash processes and revenue assurance, an energy retailer’s success depends on business-critical solutions that streamline these essential functions. The Brave RX suite offers a unified, purpose-built solution that addresses your billing needs across all market segments, both On Market and Off Market, including embedded networks.
Discover the right solution for your needs.
Billing services
RX Billing
Our RX Billing solution is for mass market, commercial and industrial (C&I) and embedded network energy customers. We offer streamlined processes, efficient onboarding and sales compliance, and comprehensive meter-to-cash management.
- Scalable to your needs, as your business grows.
- Manage and track customer payments with specialist receipting and reporting.
- Accurate data and flexible account structures reduce error.
Revenue Assurance
RX Assurance
Revenue Assurance safeguards your revenue through validation and reconciliation processes. So you can drive accuracy and quality improvements over time.
- Increase efficiency by minimising manual reconciliation processes.
- Improve bottom-line performance by preventing revenue leakage.
- Improve the quality of your bills to drive prompt payment, minimise complaints, and reduce service costs.
CUSTOMER SELF SERVICE
RX Energy Portal
An intuitive digital platform designed to meet the needs of both corporate and residential customers of energy retailers.
- Enable users to self-manage basic account management tasks.
- Personalised dashboards include actionable insights into energy consumption patterns for C&I users.
- Reduced cost to serve, and reduced pressure on your call centres.
Retail Compliance
RX CDR
Our compliant module helps to manage your Accredited Data Holder needs.
- Fast access to account and transaction data.
- Highest level of security and compliance protection for both inbound and outbound data transactions.
- Facilitating swift data transfer without storing any consumer data publicly.
RETAIL COMPLIANCE
RX Best Offer Calculator
Efficiently manage your best offer calculations and communication obligations easily, ensuring your customers receive accurate and timely information.
- Provides a best offer message for each customer directly to your invoice printing house or via secure file transfer.
- Real-time best-offer requests allow you to perform calculations in line with your internal billing deadlines.
- Tracking and reporting functions make auditing and compliance simpler.
Market Gateway
RX Market Gateway
Built to market specification for standing data, B2B and CATS, our market gateway handles the essentials of transacting in the energy markets, giving you compliance in a box.
- Multi-participant support and multi-role connectivity to National Electricity and Gas Markets.
- Direct integration into AEMO System.
- Constantly reconciles standing data with the market.
Data Management
RX Standing Data Management
Reduce operational exceptions and improve your billing accuracy. Our self-correcting solution automatically updates your repositories and integrated applications.
- Standing Data Repository and Reconciliation.
- Continuous reconciliation monitor as well as an on-demand reconciliation mode when you need a specific dataset.
- Single NMI view. User-centric interface that is easy to navigate.
Data Management
RX Meter Data Management
A powerful engine that efficiently collects, validates and stores metering data to support accurate billing, regulatory compliance and operational insights.
- Reduce the need for manual interventions; missing or erroneous data is requested automatically.
- Improve billing accuracy and compliance outcomes.
- The Meter Data Store receives and stores metering data from the market and off market sources.
Managed Service
RX Managed Service
Provides specific operational services, designed to free up retailers from these areas of the billing function.
- Dedicated Service Delivery Manager to take on resource-heavy retailer functions.
- Future-proof your operational systems with our scalable environment that evolves with your business.
- Outsource operations to save time and free up resources.
Brave RX suite meets all your needs or select from our point solutions
All Brave RX SaaS modules can integrate into your existing business systems. If you have a specific business need, talk to us about finding the right point solution.
Bravecloud™: the foundation of our retail solutions.
Bravecloud™ represents a turnkey platform comprising of our industry software solutions and a robust managed service delivered under a Software-as-a-Service model. Delivering proven performance, reliability and availability, Bravecloud ™ secures customer data and complies with the standards and regulations that matter most.
- The platform runs exclusively in Azure to ensure integrity, privacy and security of customer data.
- All data processing, storage and transmission are limited to Australian Regions.
- Full redundancy ensures the highest level of availability.
- Continuous data protection through near real-time geo-replication and geo-redundant backups.
- Limitless, transparent scalability, driven by committed service levels.
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