Service Order Management.

Coordinate your entire service order lifecycle with with the accurate and efficient automated worflow.

Service Order Management is a workflow management product that coordinates the service order lifecycle process.

  • Receive, validate and respond to service order requests
  • Manage service order cancellations and replacements
  • Automatic creation of work order request using current standing data to ensure that the most accurate information is sent to the field
  • Automatic identification and processed of standing data notifications after notification of field work completion
  • Automatic business-to-business responses and notification of invoicing requirements to billing systems

Reduced cost-to-serve

Reduce time managing the service orders lifecycle

Stakeholder satisfaction

Work orders are managed quickly and effectively