Bravo Retail.

Bravo Retail is a comprehensive and modular solution that is both flexible and highly automated.

It allows Australian energy retailers the ability to offer their customers an efficient and differentiated end-to-end service.

  • Efficiently manage high volumes of data
  • Automatic load and validation of data as it is received
  • Ability to quickly pre-load National Electricity Market (NEM) data for millions of meters
  • Real time identification and analysis of missing meter reads
  • Integration with alternative data solutions 
  • Advanced replication, repository and reconciliation including MSATS verification
  • Discrepancies are recorded and prioritised for investigation
  • End-to-end billing processes
  • Meter reads, invoicing, contract management and tariff management 
  • Customer relationship management
  • AEMO compliant payment plans, including plan calculator and payment history
  • Dispute and collections management
  • Powerful, independent auditing of billing system using meter data and standing data
  • Fully automated reconciliation process
  • Task management capability to assist with managing recovery actions
  • Real-time results of revenue recovery efforts
  • Validates charges from Local Network Service Providers (LNSPs)
  • Quick reconciliation of expected charges compared to those provided by the LNSP
  • Automatic disputes raised (or request a review)
  • Highlights under or over charges and corrects prior to additional invoice generation
  • Gateway function that handles all aspects of delivery and receipt of market messages (aseXML compliant)
  • Centralised engine for the creation and processing of messages
  • Flexible business logic layer to quickly comply with market changes
  • Send and monitor complex B2B and B2M transactions
  • Exception reporting
  • Trigger market transactions automatically or manually

 

With a team of 30 dedicated professionals, our Managed Services team know operations of the Bravo Retail solution unlike any other. 

Dedicated to managing the day-to-day responsibilities and functions of Brave Billing, our team act as a strategic partner for improving your operations and reducing expenses.

 

Reduced cost-to-serve

Automation of routine processes, including exception management.

Improved customer satisfaction

Accuracy of data and flexibility of account structures leaves less room for error and brings greater customer loyalty.

Increased revenue flow

Manage and track customer payments with specialist receipting and reporting.

Suits your business

High degree of flexibility, integration and configuration of charges and tariffs

Differentiate from your competitors

System flexibility allows you to provide innovative and desirable billing solutions to your customers.

Single source of truth

No more switching between different screens as you can store and view all data in one central location.

Learn more about the products that make up the Bravo Retail solution

B2B & B2M
Bill Reconciliation
Dashboards
Gateway & MIL
Brave Meter Data Management
Network Reconciliation
Meter Data Store
Energy Portal